Your orders, your profit: stop paying a percentage of every sale
When you sell through an ordering platform, part of every ticket is lost along the way. With OrdermIA you receive orders on your own WhatsApp and Telegram, pay a fixed fee and the margin on every sale stays in your business.
What a per-order commission costs
Ordering platforms commonly charge between 15% and 30% of every order, and more if they also provide the courier or feature you in their listings. That commission comes out of your margin, order after order.
Do the maths for a business selling 400 orders a month with an average ticket of €25, that is, €10,000 a month:
- At 15%: €1,500 a month, €18,000 a year.
- At 25%: €2,500 a month, €30,000 a year.
- At 30%: €3,000 a month, €36,000 a year.
- With OrdermIA: Your plan’s fee, which doesn’t go up when you sell more or when tickets are higher.
A fixed fee, not a percentage
You pay a monthly or yearly subscription with a number of orders included. Whether an order is €8 or €80, you don’t pay more for selling higher-priced items or for receiving voice orders.
If one month you go over the included orders, each extra order costs a few fixed cents shown in your plan, never a percentage. We let you know as you approach the limit and you can buy an order pack.
The customers are yours
On a platform, the customer belongs to the platform. With OrdermIA they write to your number, and in Customers you see those who agree to you keeping their details, with their orders, what they have spent and when they last ordered.
Repeat customers are marked as regulars, so you recognise them and serve them better, without depending on where someone else’s app places you.
The money reaches your account
You collect with your own gateway, whether Redsys, Addon Payments or Stripe, or on delivery and at pickup. The money goes into your account without waiting for anyone to settle your sales.
On top of that you only pay what your bank or gateway charges per online payment and what Meta bills for WhatsApp messages, directly to your account and with no OrdermIA margin.
Your delivery, no middlemen
Deliver with your own couriers and the OrdermIA Delivery app, offer in-store pickup or combine both. You decide the area, the delivery fee and the minimum order.
Platform and your own channel, each in its place
An ordering platform can help new customers discover you. But a customer who already knows you and comes back shouldn’t cost you a commission every time: with OrdermIA you give them a direct channel to order from you.
You can use both at once and bring your regulars to your own channel with a QR code on the bag, the receipt or the counter, and with your link on social media.
Frequently asked questions
Does OrdermIA charge a commission per order?
No. You pay your plan’s fee, with orders included, and never a percentage of the amount. Only if you go over the included orders does each extra order have a fixed price.
How much do I save compared with a commission?
It depends on your sales: with €10,000 a month in orders, a 25% commission is €2,500. With OrdermIA you pay your fee, which doesn’t grow with your sales.
Do I have to leave the ordering platforms?
No. You can stay on them to win new customers and use OrdermIA as a direct channel for the ones who already know you.
What do I pay on top?
Your bank’s or gateway’s fee for each online payment, under your contract, and the WhatsApp messages Meta bills you at its rates. OrdermIA adds nothing.
How do I get my customers to order on WhatsApp?
Share your link or QR code in your shop, on bags, on receipts and on social media. The customer writes to you and OrdermIA takes the order.
Is there a minimum term?
No. You cancel the subscription from the panel whenever you like, with no penalty and without losing your catalog or your history.
Stop paying commission on your orders
Connect your WhatsApp or Telegram, upload your catalog and sell for a fixed fee.