Table ordering with a QR code, on WhatsApp or Telegram
No apps or PDF menus: customers scan their table’s QR code, order in the chat they already use and each round reaches the area that prepares it. Your team stops taking notes and focuses on serving.
How customers order
- They scan the table’s QR code: WhatsApp or Telegram opens with the table already identified. No app to download.
- They order in rounds: By text, voice or catalog. They confirm each round before sending it and can add more while the table is open.
- Each round, to its area: Rounds appear in the panel linked to the table, with products grouped by preparation area.
Tickets for the kitchen, the bar or any area
Create the preparation areas your venue has, such as Kitchen or Bar, and assign them the categories of your menu; a product can go to a different area from its category.
OrdermIA groups items into one ticket per area, keeping a single order and a single bill per table. Tickets are printed from the control panel; they are not sent to printers automatically.
The bill, without waiting
Customers ask for the bill from the chat. Depending on how you set up the venue, they pay at the end or per round, online through your own gateway or in person in cash or by card; staff record in-person payments in the panel.
Asking for the bill pauses new rounds until it is settled, and once the final payment is confirmed the table is freed. Splitting the bill and partial payments are not supported.
Set up the venue in minutes
In Room and tables, create the areas of your venue, such as Dining room or Terrace, add the tables and assign each one to its area. Then print the QR codes for one table, one area or the whole venue.
You need at least one working WhatsApp or Telegram channel. Table ordering is included depending on the plan or can be added as an add-on.
Every customer, in their language
A tourist can order in their language and your team receives the ticket in theirs. OrdermIA detects the language of each conversation and replies in it.
Frequently asked questions
Do customers have to download an app?
No. They scan the QR code and order from WhatsApp or Telegram, which they already have on their phone.
Can they order several rounds?
Yes. A single conversation handles the table: rounds can be added while the session is open and the bill has not been requested.
Are tickets printed automatically?
No. OrdermIA groups each round into tickets by preparation area, and you print them from the control panel.
How is the bill paid?
At the end of the visit or per round, depending on your settings: online through your own gateway, or in person in cash or by card. Splitting the bill and partial payments are not supported.
Does it work for terraces and several rooms?
Yes. You create an area for each space, such as Dining room or Terrace, and assign each one its tables and QR codes.
Which plan includes table ordering?
It depends on the plan, and it can also be added as an add-on. You will see it in the pricing table.
Turn on table ordering
Create your areas and tables, print the QR codes and let each round reach the kitchen and bar on its own.