WhatsApp ordering for your restaurant: delivery, pickup and table
Your menu inside WhatsApp and Telegram. Customers order by text, voice or catalog, confirm the order and you receive it in the panel, with allergens, notes and tickets for the kitchen and bar.
Your menu, ready without typing
Upload your menu as a PDF or a photo, or import it from a CSV or Excel file: OrdermIA prepares the dishes, categories and prices for you to review before publishing them. You can also create and edit products and modifiers by hand.
If you have no photos, choose images from the OrdermIA gallery. And if your business has a food profile, record the allergens of each dish, distinguishing between “contains” and “may contain traces”.
Delivery and pickup
Set opening hours, minimum order, delivery fee and estimated times. Depending on the plan, add fees by postcode and deliver with your own riders through the OrdermIA Delivery app for iOS and Android, with multi-stop routes.
OrdermIA is not a delivery marketplace: the customers are yours, the channel is your WhatsApp and you do the delivery.
In the dining room, from the table
With table ordering, customers scan the QR code, order in rounds from the chat and each round reaches the kitchen or bar as one ticket per area. The bill is paid online or in person.
Get paid through your own gateway
Connect Redsys, Addon Payments or Stripe with your merchant account, or accept cash on delivery and payment on pickup. The money goes straight to you; OrdermIA never holds the funds.
No commission per order
A fixed fee with orders included, designed for the usual activity of each business size. If you have more orders one month, the extra ones are added to your invoice at your plan’s price or you can buy a pack; we notify you at 80% and 100%.
Frequently asked questions
Can I upload my menu as a PDF?
Yes. You can import your menu as a PDF, an image, a CSV or an Excel file. OrdermIA prepares the products, categories and prices for you to review before publishing them.
Can I record the allergens of each dish?
Yes, if your business has a food profile: for each product you indicate whether it “contains” or “may contain traces”. A product without data is not considered allergen-free.
Do I need riders?
No. You can offer pickup only or deliver the way you already do. If you have riders, depending on the plan you can assign them orders and routes with the OrdermIA Delivery app.
How do orders reach the kitchen?
You assign your menu categories to preparation areas, such as Kitchen or Bar. OrdermIA groups each order into tickets by area, which you print from the panel.
What if a customer writes in another language?
OrdermIA replies in their language and your team receives the order in its own. The control panel is available in 20 languages.
Is there a minimum term?
No. You can cancel whenever you like from your control panel, and your data is not deleted.
Bring your restaurant to WhatsApp
Upload your menu, connect your channel and start taking delivery, pickup and table orders.