WhatsApp orders and pre-orders for your bakery and pastry shop
Your customers order by text, voice or catalog, by the piece, the dozen or the kilo. OrdermIA confirms each order with the customer and leaves it ready in your panel, for in-store pickup or home delivery.
A cake order, from chat to bakehouse
- Order as at the counter: The customer orders the cake with the text they want on top. OrdermIA recognises the products in your catalog and saves the text as a note on the order.
- Choose when to collect: They choose to come to the shop and at what time, within your hours for pre-orders.
- Confirm and pay in advance: They see the total, confirm and pay online through your gateway: the order is paid before you switch the oven on.
- It reaches your panel: The order arrives with the day, the time, the text for the cake and the payment made. The bakehouse knows what to prepare and for when.
Your shop window in the chat
Your breads, pastries and cakes with photo and price in the WhatsApp catalog and the Telegram Mini App. What you change in the panel, like the price of a loaf or the seasonal cake, reaches the catalog on its own.
If you are missing photos, the OrdermIA gallery has bread, pastries and cakes ready to use.
Allergens on every product
For each product you mark which of the 14 allergens regulated in the EU it contains and which it may contain traces of, such as gluten, egg, milk or nuts. Customers see them in the catalog and, if they ask in the chat, OrdermIA answers with what you have marked.
If a product has no data, it is shown as not provided, never as allergen-free.
For pickup or delivery
Set your hours for pre-orders, the time you need to prepare them, the minimum order and the delivery fee, or work with in-store pickup only. Each order reaches the panel with the day and time the customer wants it.
Payment in advance or in store
Collect payment for orders online with your own gateway or in store at pickup. The money goes straight to your account and OrdermIA takes no percentage of your sales.
Frequently asked questions
Can I sell by the piece, the dozen and the kilo?
Yes. OrdermIA understands your business’s vocabulary and checks quantities against your catalog.
Can the customer ask for text on the cake?
Yes. The order details reach the panel as a note on the product.
Can I show allergens?
Yes, with a food profile: for each product you set whether it “contains” or “may contain traces”.
Can I take payment for orders in advance?
Yes. You can offer online payment with your own gateway, as well as payment at pickup.
What if I don’t have photos of my products?
Choose images from the OrdermIA gallery, which includes bread, pastries and cakes, or ask us for any that are missing.
Do I need a website?
No. Your catalog works inside WhatsApp and Telegram; you just share your link.
Get your bakery’s orders on WhatsApp
Upload your catalog, set pickup and delivery and start receiving confirmed orders.